Welcome to the support center. We work around the clock.
What is URBANNOTE?
URBANNOTE is an interactive search platform, enabling users to discover local events and relevant news.
In which cities will URBANNOTE operate?
The application will work in Vancouver, Toronto, Montréal, Calgary, Ottawa, Edmonton, and Québec City.
How much does it cost to use URBANNOTE?
The mobile application is entirely free.
Does the app consider the Coronavirus Restrictions?
The application has special markings for events with restrictions due to the COVID-19 pandemic. When viewing the categories of events and directly selecting them, you will see a red marker. After clicking on it, you will be provided with the basic requirements and restrictions for attending this event. We also remind you of the basic precautions taken in our society. Be healthy!
How to install the mobile app?
Our application will be available on App Store and Google Play.
Can I pay in a taxi or subway with the URBANNOTE app?
The company does not provide for the development of this system.
How do I set up event notifications?
You can enable notifications in the Settings section. Messages will be sent to your smartphone in “Push notifications.” In the smartphone settings, select how notification data is delivered to your smartphone’s screen.
Is my data secure?
The development team has provided and implemented all security measures for your data per the law. Sign in to your account and complete the Security Check to make it more secure. Protect your devices and data. Set up additional protection methods.
How to become an URBANNOTE partner?
The partnership program is currently under development. Follow our updates on our social media channels, download the application when available, and enable notification. We will notify you and look forward to cooperation.
What is the best way to contact URBANNOTE?
You can contact us through Urban Bot (in Telegram) and messengers of social networks Instagram and Facebook. We do not accept phone calls and keep messages confidential for your convenience. For official letters and proposals for cooperation, please email us through our contact page. Also, you can find links to social networks below.